Pkok net Terms & Conditions – Know Your Rights and Responsibilities

Pkok net (pkoknet.net) By using the website and application, you are deemed to have automatically agreed to the following terms and conditions. If you do not agree with any of these terms, please stop using the platform. These terms and conditions are written in Bengali so our Bangladeshi users can understand them with ease.

By registering at pkok net, you confirm that you have fully read and understood these terms and conditions. This agreement constitutes a legally binding contract between you and pkok net.

1.1 Purpose of the Platform

Pkok net is an online gaming platform designed primarily for entertainment. It offers lottery, Sports Betting, Live Casino, and other gaming services — available to eligible users of legal age only.

1.2 Service Limitations

Our services are not available in certain countries or regions. It is the user's responsibility to ensure that using this platform is lawful in their jurisdiction.

1.3 Language & Interpretation

These terms and conditions are written in Bengali. In the event of any dispute, the Bengali version shall be considered definitive. If any clause is unclear, please contact the help centre.

2.1 Eligibility Requirements

To open an account on pkok net, you must:

• You must be at least 18 years old, or of legal age as required by local law.
• You must provide accurate and complete personal information.
• Only one account per person is permitted.
• Accounts must be opened in your own name and for your own use — not on behalf of anyone else.

2.2 Identity Verification (KYC)

We may verify your identity (KYC) at any time to ensure security and prevent fraud. This may require a copy of your national ID or passport. Withdrawals may be temporarily placed on hold until verification is complete.

2.3 Password Security

You are responsible for the security of your own account. Use a strong password and never share it with anyone. You are accountable for all activity carried out through your account.

3.1 Deposit Methods

The following payment methods are currently available for deposits at pkok net:

• Mobile Pay, Nagad, Rocket (Mobile Banking)
• Local Bank Transfer
• Approved E-Wallets

3.2 Minimum & Maximum Limits

Each payment method has its own minimum and maximum deposit limits, which may change from time to time. Check the Cashier section for the most up-to-date information.

3.3 Withdrawal Process

Withdrawal requests are typically processed within 24 hours. However, withdrawals may be delayed if KYC verification has not been completed. We always strive to process withdrawals as quickly as possible.

3.4 Currency & Conversion

Pkok net processes all transactions in Bangladeshi Taka (BDT). If a transaction is made in a foreign currency, the prevailing exchange rate will apply.

Pkok net regularly offers a variety of bonuses and promotional offers, each subject to specific terms and conditions.

4.1 Wagering Requirements

Every bonus comes with a specific wagering requirement (e.g., 10x, 20x, 30x). This means you must wager a set amount before you can withdraw the bonus funds.

4.2 Bonus Abuse

Misuse of the bonus system is strictly prohibited. The following activities will be considered bonus abuse:

• Claiming the same bonus using multiple accounts
• Attempting to circumvent bonus terms and conditions
• Arbitrage betting for bonus wagering

4.3 Bonus Expiry

Every bonus has a set expiry period. Once expired, the bonus is automatically cancelled. Requests to extend a bonus validity period are generally not considered.

The following activities are strictly prohibited on the pkok net platform:

• Operating multiple accounts
• Opening or operating an account under a false identity
• Using hacking tools, viruses, or malicious software
• Engaging in fraudulent behaviour toward other users
• Using the platform for money laundering or illegal financial transactions
• Using pkok net's logo, trademarks, or content without permission
• Playing games using automated bots or scripts

6.1 Fair Play Guarantee

All game outcomes on pkok net are completely fair and random, determined by certified RNG systems. The RTP (Return to Player) percentage for each game is listed in the game's information section.

6.2 Technical Issues

If a game is interrupted mid-session due to a technical fault, the stake will either be refunded or the game will be restarted, depending on the circumstances. pkok net's decision in such matters is final.

6.3 Jackpots & Special Prizes

Additional verification may apply for jackpots or special prizes. KYC completion is mandatory before any large winnings are paid out.

7.1 Voluntary Closure

You may request to close your account at any time. Please ensure all pending withdrawals are completed before submitting your request. Reopening a closed account may not always be possible.

7.2 Closure by pkok net

Pkok net may close or suspend any account for the following reasons:

• Terms Violation
• Fraudulent Activities
• KYC Verification Failure
• Extended Inactivity (Over 12 Months)
• Regulatory Authority Guidelines

7.3 Inactive Accounts

A monthly maintenance fee may apply to accounts that have been inactive for more than 12 months. Users will be notified in advance by email.

Pkok net is committed to responsible gaming. We want our platform to be a source of enjoyment, not a cause of problems.

8.1 Self-Imposed Limits

You can set the following limits on your own account:

• Daily / Weekly / Monthly deposit limits
• Daily / Weekly / Monthly Loss Limits
• Session Time Limits
• Temporary Break (Cool-off Period)
• Permanent Self-Exclusion

8.2 Help & Support

Gaming addiction is a serious issue. If you feel that gaming is affecting your daily life, relationships, or finances, please seek help immediately. Our Responsible Gaming You'll find detailed information and support links on the page.

9.1 Filing a Complaint

If you have a complaint or dispute, please contact our customer support team first. We aim to provide an initial response within 48 hours. For further assistance, please visit our Help Center Visit us.

9.2 Escalation Process

If your issue cannot be resolved by customer support, it will be escalated to senior management. At this stage, resolution may take up to 14 business days. Every dispute is reviewed impartially.

9.3 Final Decision

Once all processes are complete, the decision of pkok net's authority shall be considered final, though legal recourse remains available under applicable law.

Pkok net reserves the right to update these terms and conditions at any time. When changes are made:

• Advance notice will be sent to your registered email before any significant changes take effect.
• The effective date of any changes will be clearly stated on this page.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

Make it a habit to check this page regularly so you stay informed about the latest terms and conditions. If you object to any changes, you may request to close your account.